Client Services Representative
Glen Waverley VIC

We have an exciting opportunity available to work with our busy Veterinary Client Services Team.

• Immediate start
• Full-time position
• No public holidays
• Above award wage
• Based at our Glen Waverley Centre (occasional shifts required at our Essendon location)

The Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist veterinary centre providing services to Clients and Veterinary Practices within Metropolitan Melbourne, Regional Victoria and interstate.

We are seeking a highly motivated Client Services Representative to join our fantastic reception team. The ideal candidate has 2+ years of experience in the veterinary or healthcare industry, is highly motivated and empathetic, can focus well, has good client and staff relationship skills, works well in a closely-knit team and has experience working in a busy environment.

This is a busy, full time role and your key areas of responsibility will involve the following:

• Greeting clients professionally with a friendly disposition at all times
• Providing exceptional Customer Service – to clients, staff and referring Veterinarians
• Answering telephones
• Scheduling appointments
• Maintaining accurate client files
• Organising post and couriers
• Accepting and finalizing payments

This is a full-time position working 5 days per week. No public holidays with an occasional Saturday shift required. Interesting case load, a fun and supportive work environment, above award wage, working closely with all of our specialty departments – Internal Medicine, Oncology, Dermatology, Surgery and Behavioural Medicine.

If you would like to be considered for the role please forward your cover letter outlining your interest in the role and resume to Stacey Cooke, Business Manager via email, Reference: Client Services Representative

Only those successful candidates progressing to the interview phase will be contacted.
All applicants must have the right to work in Australia. Applications without a cover letter addressing the key requirements will not be considered.


Job Categories: Non-Clinical Vet Nurse
Job Types: Full Time
Job Locations: VIC

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We want to hear from you, about what matters most in your career and how we can play a role in that development. Contact your Talent Team at or phone Lyndsay Farlow on 0432 491 618 or Abbie Smith on 0412 966 031.

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