Commercial Analyst – Transformation & Operations Excellence
Full-time, fixed-term 

North Ryde NSW
Greencross is Australia’s largest integrated pet wellness organisation; with a national network of retail stores (Petbarn and City Farmers), veterinary practices (Greencross Vets), and Animal Emergency Hospitals. Our purpose is to make our world a happier place through the love of pets. We are looking for a leader who achieves outstanding results and who can embody our values: Passion, Authentic, Caring, Knowledge, and Togetherness.
About Your New Role

  • A full-time fixed-term contract over 6 months
  • Gathering, validating and documenting business requirements​ for transformation projects
  • Build SQL reports to support business case creation, project testing and benefit realisation
  • You will enjoy working across teams and functions to drive optimal project outcomes and business performance

What your Day Week & Month Might Look Like


  • Work alongside the pricing team, co-ordinating with IT and Operations team to implement price changes, whilst conducting pre & post price change update testing in IT systems
  • Support Transformation team with development and implementation of Transformation Projects (e.g. Contact Centre development), including soliciting feedback from clinics
  • Collaborate on with strategy, operations, procurement and IT team to identify opportunities to further refine and streamline pricing architecture
  • Contribute to the Vet Transformation team with ad-hoc report requests, project documentation, and technical expertise, change management and implementation of projects

Analysis & Reporting

  • Track price change impacts after rollout to measure performance
  • Utilise current databases (i.e. RxWorks) to test changes before implementation
  • Produce SQL reports to assist pricing initiatives including financial/non-financial indicators impacting pricing decisions and customer behaviour
  • Support Wellness product lead with technical changes and reporting for product development

About Your Skills & Experience

  • Experience with SQL is highly valued
  • Prior analytical, statistical or transformation experience
  • Excellent financial and commercial acumen
  • Pricing experience, including delivering high impact pricing and promotion strategies, programs, analysis or consultancy
  • Strong communication and teamwork ability

Benefits for You

  • Generous remuneration package on offer
  • Work in a community that is passionate about animals
  • Be part of the leading pet retail business in the country
  • Paid parental leave, flexible working arrangements
  • Pet services and product discounts
  • Pet friendly offices

How to Contact Us
Submit your resume and cover letter to Joel Nugawela, GM Transformation and Operations Excellence on


Job Categories: Non-Clinical
Job Types: Full Time
Job Locations: NSW

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We want to hear from you, about what matters most in your career and how we can play a role in that development. Contact your Talent Team at or phone Lyndsay Farlow on 0432 491 618 or Abbie Smith on 0412 966 031.

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