Veterinary Hospital Business Manager
Adelaide SA

An opportunity for a Veterinary Hospital Business Manager to join the Adelaide Veterinary Specialist & Referral Centre on a full-time basis.

  • Work with a large team of passionate and committed Specialists, Vets, and Nurses to serve the increasing needs of the large pet-owning community of Adelaide and South Australia
  • Competitive remuneration and performance bonus
  • Continuing education allowance
  • Paid parental leave

About Us
The Adelaide Veterinary Specialist and Referral Centre and the Animal Emergency Centre is a purpose-built veterinary clinic based in Norwood, Adelaide.  We are part of a long-established and leading group of Specialist and Emergency Veterinary Hospitals located throughout Australia. We provide the highest quality specialist medical, surgical, dermatology and diagnostic imaging

We are seeking a dynamic and passionate Hospital Business Manager for our Adelaide hospital. As an integral member of the leadership team, you will be responsible for the business development, strategy, management and accountability of our hospital. The Hospital Administrator will work closely with the National Operations Manager, hospital Veterinarians, Nurses, technical staff and support teams. The hospital operates 24 hours 7 days a week and provides both Specialist and Emergency care. Responsibilities include:

  • Provide support to our frontline teams, our people are our business
  • Promote high standards of patient care
  • Building relationships with our valued referring veterinarians
  • Financial leadership and reporting for the hospital
  • Project management within the hospital
  • Marketing and promotional coordination
  • Leadership in business strategic planning and execution along with the leadership team
  • Ensure adequate resources and support are available to teams to deliver the highest quality of care to patients
  • Liaise and collaborate with other hospital managers within our network, to ensure alignment and promotion of the business group and to maximise efficiency, profitability and productivity

About You
The successful candidate should have substantial knowledge and experience in business operations. You should be a humble and resilient person with a desire to help others succeed and grow. You understand that customer service is a business imperative. Your excellent written and verbal communication skills, excellent time management skills and your strong ability to prioritise work will allow you to realize your passion for positive business, hospital, people and patient outcomes. You should have proven experience and success working independently, working within a team and with various internal and external stakeholders. The ability to adapt, listen and collaborate, find and execute improvements and processes and lead change are crucial. With a flexible and creative attitude towards work, you will fit well within our culture.

The successful candidate will be part of a high performing team and will be expected to have:

  • Post graduate qualifications in a related field, such as business, commerce, business management or similar
  • 4 or more years of experience in a leadership or managerial role
  • Excellent problem solving, decision-making and organisational skills
  • Experience with the MS Office suite especially Excel
  • Knowledge of RX Works and SmartFlow is desirable
  • Solid IT knowledge and a willingness to step in and step up to support the team when needed
  • Project management experience is advantageous
  • Prior experience in a veterinary, medical or allied health clinical environment will be highly regarded
  • Veterinary degree available for registration in South Australia is highly desirable

We Offer
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive annual salary plus leave entitlements, continuous education program and other employee benefits will be provided. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.
Apply Now or for a confidential discussion about this opportunity contact Michelle Gray, Talent Acquisition Consultant, Emergency & Specialist Hospitals, 0429 007 945 or


Job Categories: Non-Clinical
Job Types: Full Time
Job Locations: SA

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We want to hear from you, about what matters most in your career and how we can play a role in that development. Contact your Talent Team at or phone Lyndsay Farlow on 0432 491 618 or Abbie Smith on 0412 966 031.

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