Townsville Flooding Update

How to care for your pet or a rescued animal during floods.

Torrential rain has caused major flooding in Townsville with hundreds of residents being evacuated from their homes. We are currently working in the community to support the people and pets affected by the natural disaster.

Stay safe:

The Current locations have had to be closed until further notice:

Clinic Name Brand Address Suburb State Post Code
Townsville Fairfield Petbarn & Greencross Vets Shop 4, Fairfield Homemaker Centre, 1 D'Arcy Drive IDALIA QLD 4811


The following Clinics have now reopened and we are now able to take bookings - if you need to speak to a vet please call the clinics directly:

Clinic Name Brand Address Suburb Phone Number
DEERAGUN Greencross Vets 1/12 Deeragun Road (PO Box 761) Deeragun 07 4751 7555
HYDE PARK Greencross Vets 232 Woolcock Street Currajong 07 4771 4050
WILLOWS Greencross Vets 68 Thuringowa Drive Kirwan 07 4773 3744

Pet care tips from Dr Adam Sternberg

  • Ensure you have plenty of non-contaminated fresh water for your pet. Flood water may be contaminated with sewage with E. coli bacteria, which can cause serious gastrointestinal illness. Other bacteria’s can also be found within contaminated waters that may lead to skin infections and worse case, kidney/liver failure if untreated.
  • Pack non-contaminated food for your animal when preparing to evacuate
  • If you can help a stray animal, get them to your closest unaffected Vet or animal hospital to be scanned for microchips as soon as possible. We are able to attempt to re-unite these pets with their owners if their information is up to date.
  • As the water subsides and the heat starts once again, ensure your dog and cat have the appropriate heartworm treatment. The environment after flooding is perfect for mosquitoes which carry heartworm.
  • Once the water subsides and things start to return to somewhat normal make a time to see your local vet especially if your pet had been missing.
  • Some pets will need to have temporary accommodation, they will be stressed / anxious – take extra care with them as they will with you. Both your and their routine will have changed dramatically.
  • Ensure fences and doors are ok when you move back into your home.
  • Visit for updates on Greencross vet closures.
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