The Nosh Project: Guaranteed Satisfaction!

We believe your dog will love The Nosh Project so much, that if they don’t … we’ll replace or refund it. That’s our satisfaction guarantee.

What you need to do

1: Bring your remaining The Nosh Project food back to your local Greencross Vets clinic

2: Talk to one of our team members about your pet’s feeding experience

3: We’ll help find a replacement food for your pet.

If you are unable to make it into a Greencross Vets clinic, please contact our Client Care team on 1300 836 036 or at

Terms and Conditions

Offered on The Nosh Project purchases within 45 days of purchase from Greencross Vets.

You must have a client file with your local Greencross Vets clinic or be able to supply proof of purchase.

We will exchange the product with one of equivalent value. If you wish to exchange for a product that is of:

  • higher value, all you need to pay is the difference in value
  • lesser value, we will provide you with a refund for the difference
  • If no suitable product can be found, we will offer a full refund

Greencross Vets reserve the right to rescind this offer based on prior transactional history. This policy does not exclude or replace your rights under Australian Consumer law, regulations or otherwise as required by law. Honouring claims for the Satisfaction Guarantee are at our sole discretion.


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