How can WebVet help you?
Looking for advice? Can’t get to the vet? Is your vet closed? Unsure what to do next?
Enjoy peace of mind from the comfort of your own home and speak with a qualified vet via video call 24/7.*
A Greencross WebVet can help you right now. Our team will assess your pet via video, take notes of your pet’s problem and the advice provided to share with your local vet, ensuring continuity of care where needed.
#Between the hours of 12 midnight and 6am, WebVet provides phone numbers to dedicated after hours facilities where our emergency team will triage any concerns over the phone.
*Between the hours of 12am to 6am AE(D)ST, WebVet provides phone numbers for emergency hospitals in respective capital cities where our emergency team will triage any concerns.
Things you should know
A qualified Greencross veterinarian conducts each WebVet session.
Any patient notes taken during the call will be treated the same as if taken in clinic during a face-to-face appointment, and will be available for you to share with your local Greencross Vet.
Please note that WebVet is not a replacement for physical examinations, but an accessible tool that complements in-clinic pet healthcare. As we are unable to physically examine the patient, we are not able to provide a confirmed diagnosis or prescribe medication.
If you do not agree to be bound by the Terms of Service, please contact your local Greencross Vets Clinic to arrange an alternative appointment.
The leaders in pet healthcare
Rest assured knowing you are speaking to experienced Australian veterinarians working within our national network of 165+ local General Practice veterinary clinics, Animal Referral Hospitals and Animal Emergency Centres across Australia.
We’re here to help 24 hours a day
Speak to a qualified vet via video call, wherever you are and whenever you need us. Our vets are available 24 hours, 7 days a week and are ready to give advice on any concerns you have.
Speak with a qualified vet from only $45:
Monday to Saturday (6am-7pm): $45
Monday to Saturday (7pm-midnight): $55
Public holidays: $69.90
If you need to see a vet in person, we can book you in at your local Greencross Vets clinic or refer you to one of our partner emergency and specialist hospitals. Your WebVet fee will be deducted from the cost of this consultation if undertaken within 48hrs.
How does WebVet work?
WebVet makes it easy for you to get the advice you need right now.
Choose to speak to our vets via video call
You will enter our ‘virtual’ waiting room so please keep your pet nearby as one of our vets will soon be online to speak with you.
Pay for your WebVet session securely online
You will receive a prompt to pay for your session via a secure and trusted gateway. You may use credit or debit card for payment.
Get the advice you need from our friendly vets.
We’ll discuss your pet’s current situation and history in order to provide you with advice and next steps for your pet’s wellbeing.