Welcome to Greencross Vets Biggera Waters
We are your local team of pet care professionals, we are truly ‘passionate about pets’ and we love what we do.
We offer a comprehensive range of professional veterinary services to cater for all your pet care needs utilising the latest diagnostic equipment.
Greencross Vets are some of the most advanced pet hospitals in the veterinary industry and are well equipped to provide the best in medical care and diagnostic testing. We will always deliver exceptional, comprehensive care to ensure your pet gets healthy and stays healthy.
Along with regular veterinary exams, there are vital steps in safeguarding your pet’s health. At Greencross Vets we have health care programs tailored to your pet’s needs. Besides giving your pet a comprehensive physical examination, we're also interested in its behaviors, distant medical and dietary history, and its environment including diet, emotional stresses, and other factors.
Preventative health care such as vaccinations, heartworm prevention, flea and tick treatments and worming, all play an important role in the long term wellness of your pet.
We will always deliver exceptional, comprehensive care to ensure your pet gets healthy and stays healthy. We pride ourselves on internal training and continuing education to ensure that you always receive the best advice and pet care from people who really care.
Some of the many services offered at Greencross Vets include:
Complex Surgical Procedures – including Orthopaedics
Weight Loss Programs
Whether you are a proud pet parent of a dog, cat, bird or reptile, Greencross Vets can provide everything you need to ensure that your pet lives a long a happy life.
Greencross Vets Biggera Waters offer a comprehensive range of professional veterinary services to cater for all your pet care needs utilising the latest diagnostic equipment.
Heartworm can be hard to detect, but it needn’t be hard to prevent. Greencross Vets recommends year round heartworm prevention. Ask your vet about prevention today.
Don’t have your own clippers? Let us take care of dog grooming for you. Our clinic offers premium dog grooming for your pet.
The latest in-house laboratory equipment allows our vets to perform a range of diagnostic tests to achieve accurate, rapid diagnosis of your pets’ health status.
Samantha began working for the Greencross Vets Biggera Waters family in 2021 and we are proud to have her in our team. While working as a vet nurse she is studying a Bachelor of Veterinary Science with Honours at the University of Queensland, and in 2024 will graduate as a veterinarian. Being a veterinary nurse offers her professional practical experience which she values and contributes to her constant learning while at university and she is adores the team she works with. This profession has been a life long dream for Samantha, as when she was a young child she had always wanted to an an ‘animal doctor’.
During her spare time, you’ll either find her playing netball, binge-watching Netflix or spoiling my fur animals with affection. At home she has two senior cats, a Russian Blue cross named Tia, and a Domestic Short Hair named Tessa. Additionally, she has a Pomeranian cross called Marli, who is still in her ‘terrible twos’ and definitely knows how to drive her parents crazy and a Bearded Dragon of my own, ‘Lizzie’, who has a huge personality for such a small animal!
Dr. Maddy Rose
Dr. Maddy Rose
Dr Maddy Rose graduated from the University of Queensland in 2016 and completed an equine internship before spending two years in a equine general practice. When she moved to the Gold Coast in 2020 she chose to make the switch to develop professionally and chose to treat cats and dogs and has not looked back since. She enjoys all aspects of veterinary care and delights in being a part of the team at Greencross Vets Biggera Waters.
In her spare time Maddy enjoys hanging out with friends and family at the beach or running with her Rottie x Labrador Harvey, she also has a cat called Spencer and a horse named Billy who all keep her very busy.
Dr Gustav Dippenaar
Dr Gustav Dippenaar
Dr Gustav Dippenaar
Dr. Dippenaar qualified as a veterinarian in South Africa in 2012 and started his career working in welfare before making the move to the UK and eventually making the Gold Coast his permanent home. He is passionate about all aspects of veterinary science with a particular interest in orthopaedics and dermatology. In his spare time, he enjoys surf lifesaving, camping and a good action movie. He also enjoys cycling and spending time with his wife and their two Whippets (Flynn and Zara) and Mushu the Siamese cross.
Dr Freddie Lam
Dr Freddie Lam
Dr Freddie was born in Canada, grew up in Hong Kong, and knew he wanted to be a vet since the age of five. Dr Freddie has a passion for pet health, always puts in 100% and has the kindest heart to treat your fur babies. Dr Freddie graduated from the University of Queensland and has been to multiple clinics and hospitals around the world including Brisbane, Sydney, Melbourne, and other Asian countries during his training. Due to his family background, Dr Freddie can confidently use multiple languages including Cantonese and Mandarin for assisting non-English speakers during consultation.
Outside of work Dr Freddie is a coffee snob who enjoys having a nice cup of coffee in a dog friendly café, and enjoys chatting with others about their pets’ health conditions.
Dr Caroline Butler
Dr Caroline Butler
I trained as a Veterinarian in Brisbane and graduated in 1995 and after a short 20-year stint working as a vet in Melbourne, I have seen the light and returned to the beautiful Gold Coast. I have been in small animal clinics for most of my 25-year career and love helping people have a strong bond with their animals by keeping them healthy in body and mind. I have done further training in Acupuncture, Diagnostic Imaging and have special interest in Geriatric medicine.
In my spare time, I like to spend time with my family, take my boys for a swim or enjoy this amazing country with camping holidays. Wherever we go we are joined by our fur-baby ‘Red’, an 8-year-old, Toy Poodle who believes she is a princess.
I have always been around animals growing up, so it was an easy choice for me to go into veterinary nursing. Even after 33 years in the industry, I am still passionate about caring for animals and supporting their owners. When not at work, I enjoy spending time with my family, which includes Korah the German Shepherd and Andy the Chihuahua.
Hi, I’m Kass, and I got my start in the industry in 2011 as a Kennel Hand at my local clinic back in Sydney. I have since moved to the beautiful Gold Coast and have been lucky enough to have been vet nursing since 2018. In 2020 I will be graduating with a dual degree in Veterinary Technology & Agribusiness, as well as receiving my Certificate IV in Vet Nursing. In my spare time, I love being outside at the beach, riding my bike along the boardwalk and hanging with my friends. I am also the proud owner of Maddie, the sassiest 12 year old Bichon Frise on the Gold Coast.
I began working with Greencross while I was completing my Certificate 4 in Veterinary Nursing, and have loved being part of such a fantastic team. I grew up in Malaysia and saw an incredible amount of stray dogs living in the streets. During this time in my childhood I decided I would dedicate my life to working with animals. My family relocated back to the Gold Coast 6 years ago and I am so lucky to be working in a field that I am so passionate about. My fur baby who is now 2 years old is a Labrador x Kelpie who loves water as much as I do and we spend our weekends on the beach and in our boat.
Jacinda joined the Greencross Vets team in over a decade ago, whilst studying her Certificate II in veterinary nursing. Since then she has developed her skills by completing her Certificate IV and completed a Bachelor Veterinary Technology at the University of Queensland. Jacinda went on to move to the Gold Coast and joined the Biggera Waters team in 2017 – needless to say she has not looked back. In her spare time she enjoys riding her horses Diablo, and being a mother to her child. Her fur family consists of, Mollie (Maltese dog), Paulie (Alexandrian Parrot) and Stevie (Lorikeet).
Loren has been a team leader at Greencross Vets Biggera Waters since 2013 and we are so proud to have her at our clinic. Her favourite part of her role as Practice Manager is that no two days are the same with each bringing a new challenge and endless personal fulfillment. It goes without saying that Loren’s infectious positive attitude means the whole team pride themselves on caring for your pets as if they were theirs.
At home she has three fur babies who she treats like royalty, ‘Rumples’ who thinks he looks just like that famous actor ‘Scooby’ and her two ragdolls ‘Gucci’ and ‘Fluffles’ both seniors now, who love nothing more than lounging in the sun all day. Her and her partner enjoy living on an acreage where they are known for taking in many rescue animals baby bush turkeys to peacocks, koalas and blue lounge lizards.
As a child in country NSW Jodie adored animals to no end, she was frequently found in the window of the local pet shop as a child.
Jodie began as veterinary nurse over two decades ago in her NSW hometown, completing a Certificate IV. In 2010 Jodie relocated to the Gold Coast and instantly began her professional journey at Greencross Vets Biggera Waters team in 2010, where still to this day she is bursting with joy and pride for her contribution to animal health.
At home, she has two dogs, a Great Dane cross named Tilly and a little Pomeranian cross named Alvin, two cats, a Ragdoll named Mia, and a Domestic Short Haired naughty Torti named Frankie. When she is not in the clinic you can find her at the beach with my dogs, spending time with friends or binge-watching Netflix.
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