Krystal Herbert

Practice Manager

As our practice manager Krystal brings a wealth of knowledge for both domestic pets and wildlife. She graduated with a certificate IV in veterinary nursing after years of hands on experience and training. After spending most of her adult life on the Sunshine Coast Krystal and her family left the Sunshine Coast for a 7 year hiatus to Melbourne. After missing her family, friends and the beach, she decided to bring her nursing and management skills back home. When not working, Krystal has her hands full with 2 children, a husband, 2 German Shepard’s and a cat that can do no wrong. She feels so privileged to be working with such an amazing and supportive team at Greencross Caloundra.

Dr. Roelie Schrijnders-Schmidt

Veterinarian

My name is Roelie, but feel free to call me Ruby as everyone does as it is easier to pronounce.
Some of you have seen me before here at Greencross Caloundra, and after a break of several years, I have returned to join this amazing and caring team.
Originally from the Netherlands, I arrived on Sydney shores just over 10 years ago, and moved to the Sunny Coast after 4 years.
My family call Caloundra our home and particularly love the community spirit, and the beautiful beaches. My husband and I run a small business in Bulcock street.
Owner of 2 rescue cats, named Freddy and Lucy, I am passionate about care and health of small animals, including pocket pets.
My special interests are senior pet management, eyes and ears and solving complicated dermatological problems.
Looking forward to meeting you, and sharing what I know so we can make the best medical decisions for your pet(s) together.

Vicki Brown

Vicki qualified as a veterinary nurse in 1996 and went on to study zookeeping and has a wonderful career working with both domestic and exotic animals. Vicki’s career highlights include working with Steve and Terri Irwin and becoming a seal trainer at Sea Life Sunshine Coast also known as Underwater World. Her passion is with behavioral enrichment for animals in human care and providing a stress free environment within our clinic for our wonderful patients. She is focused on great customer service and providing wonderful patient care through education. Vicki is proud to be working with such a compassionate and professional team here at Greencross Caloundra.

Dr. Monique Einsiedel

Monique or “Monzie” to those close to her, brings so much cheer and happiness to everyone around her. Her love and passion for animal care makes her one of our favourite vets among our clients and staff. When not in the clinic bringing the joy, she is an avid crafts women and if you visit any of our local markets, you may just be able to pop by and say hi and see some of the beautiful trinkets she has handmade. Monique has a special place in her heart for King Charles Cavaliers and her fur baby Alfie is her pride and joy in life and as you can see in the picture above he is a happy boy just like his mum.

Bianca Marcos

Bianca is one of our senior nurses who not only is a fantastic nurse but also a serious wildlife advocate. She spends most of her time helping our lovely patients at our Greencross Clinic in Caloundra and working at the Australia Zoo Wildlife hospital. When she’s not caring for all the cute and cuddly animals on the Sunshine Coast, she’s climbing our beautiful mountains and scuba diving in our crystal blue ocean.

Dr Charlotte Krisanski

Our Veterinary Director Charlotte grew up on a beef cattle property in beautiful Maleny before graduating from the University of Queensland in 2010. After graduation she moved to remote WA and managed the South Hedland Vet Hospital for 7 years before returning home to the Sunshine Coast. She loves the outdoors and exploring the more isolated and beautiful parts of our country.
As a vet her primary interests lie in the surgical field and she is currently undertaking additional study to aim towards specialist qualifications in this area. She performs a vast array of orthopedic and soft tissue surgeries within the clinic and loves seeing the new lease on life that this provides for her patients.

Rachelle Loney

I’ve had a passion for animals from a very young age, I would always talk about working with animals one day and if you couldn’t find me, you can rest assured I was with one of the pets. I got my first taste of the Veterinary industry in high school when I did work experience in a small clinic on the Gold Coast. After leaving school I moved to the Sunshine Coast and began studying a Bachelor of Applied Science majoring in Veterinary Technology. Greencross Caloundra has given me the step into the industry starting as a student and transitioning into a nurse. Outside of the clinic I enjoy the beach, camping, music, and spending time with family and my dog.

Kelly Bitenc

I have been employed as a Veterinary Nurse at Greencross Vets Caloundra (formerly known as Suncoast Animal Hospital) since 2005.
Over the years I have formed a bond with many of our patients and clients and have been a part of their pets journey from beginning to end.
As a small child I was quite often found sitting out in the kennel with our German Shepherd named Tasha and I was partial to munching on a tasty dog biccy or two.
Growing up I have always had a strong passion for animals and knew I was destined to work in the animal care industry.
I enjoy all aspects of my job and I’m always proud to tell people I am a Veterinary Nurse.
Outside of the clinic I enjoy listening to music & attending music festivals.

Emma Petherick

Growing up Emma was always passionate about animals and knew she would like a future in working with them. While in high school she found the Veterinary Nurse industry and completed many work experience weeks at various veterinary clinics. Working at Greencross Caloundra has exposed Emma to many opportunities to develop her skills, beginning as a student, transitioning to a nurse and becoming a Puppy School Trainer. Emma has three babies, one furr and two human as well as one on the way, all keeping me on my toes as much as the other. When not in clinic Emma can be found with her tribe at the beach, taking long walks and anything that involves fitness activities.

Dr Kelly Widdows

Born in South Africa and living in 5 different countries before the age of 10, my family and I finally settled down in one place the beautiful Sunshine Coast. I completed my high school studies on the Coast and then moved down to Melbourne for university. During my time in Melbourne, I also tutored undergraduate veterinary students at 2 university colleges. I graduated from The University of Melbourne in 2016 and spent my first year working in a small animal clinic in Melbourne. After 7 years away from the Sunshine Coast, I decided it was finally time to move back home! In my spare time I enjoy running, cycling and playing the piano. I have a gorgeous cat called Jasmine; her hobbies include being brushed by humans and enjoying the sea view from her bed.

Dr Monika Herold-Wagner

Veterinarian

I moved to the Sunshine Coast from Austria with my husband Flo in November 2013. Before this big step I worked in Small Animal clinics in Vienna for more than ten years after finishing my studies of Veterinary Medicine. My special fields of interest are Internal Medicine and Exotic Animal medicine (I was a bit surprised to learn there are no pet rabbits, ferrets and tortoises in Queensland, but there are plenty of other exotic animals instead)! My husband and I love travelling, so we have seen quite a bit of the world and where possible I tried to combine holiday and education by joining vets in other countries to learn from them. That way I volunteered in practices in South Africa, the UK, Germany, Australia and New Zealand. I also participated in a Vets Beyond Borders street dog desexing and vaccinating program in India. We recently adopted Siamese-Mix Ferdi from the RSPCA and are totally smitten with him. I am also a temporary foster carer for ‘Smart Pups Assistance Dogs, which I enjoy very much and am looking forward to some chooks moving in with us soon! I am really happy to live and work at the Sunshine Coast.. The next things on my bucket list include learning to surf and fish!

June Collins

I have been working here at Greencross Vet Caloundra since 2009, this is the first time I have been employed in this industry although I come from a farming background so have had many dealings with animals over the years. At the present time I only have a lovely rescue cat called Lucky.
In my role at Greencross I am the Receptionist, this requires dealing with the incoming clients and phone calls, making appointments and dealing with general enquiries. We also have many over the counter products, prescription diets and food, flea, tick and worm protection.

I really enjoy every day I spend in the clinic, our clients and pets become our friends and we have an amazing team of staff who keep everyones pets healthy and deal with sad or difficult situations with such a professional and compassionate attitude that it is an honor to be part of the team.

When I am not at work I love to keep fit and spend time with my family & friends.
The bush and the beach are my favorite places.